Warranty Information

PICMG 1.3 and PICMG AMC.0 (AdvancedMC) Products

All of TRENTON Technology’s PICMG® 1.3 and PICMG® AMC.0 (AdvancedMC) products are warranted to be free from defects in material and workmanship for a period of five years from the date of delivery to the original purchaser. Trenton engineers wrote the vast majority of the PICMG 1.3 specification. This fact along with our extensive knowledge of PCI Express® is designed into all of our PICMG 1.3 and AdvancedMC products. Trenton’s expertise in PCI Express translates into reliable product designs that are coupled with Trenton's thirty years of manufacturing and product delivery dependability. We're confident in the reliability of our PICMG 1.3 and PICMG AMC.0 products and are willing to stand by them for five years. You'll appreciate this confidence when you deploy our products in robust computing applications. Contact Trenton for the complete five-year warranty policy for Trenton Technology’s PICMG 1.3 and PICMG AMC Processor products.

PICMG 1.0 and CompactPCI Products

All other Trenton Technology products such as our line of PICMG® 1.0 and CompactPCI® products are warranted against material and manufacturing defects for two years from date of delivery.

Standard and Custom System Products

All boards used in systems delivered by Trenton are covered under a pass-through warranty. For example, if Trenton PICMG 1.3 or AdvancedMC boards are used in the system then these boards will carry a five-year warranty. All other system sub-components including but not limited to power supplies, DVDs, CD-ROMS, etc. are covered under their original manufacturer’s warranty. All systems built by Trenton are warranted against defects in material, workmanship and design for a period of one year from date of delivery. Repair or replacement products will be warranted for a period of three months from the date of shipment or for the remainder of the original warranty period for that particular product, whichever is longer. Any software or firmware that is delivered by Trenton will be warranted for a period of one year to perform in accordance with published specifications prepared, approved and issued by Trenton and/or the appropriate 3^rd party vendor. Contact Trenton for the complete system warranty policy.

Buyer agrees that if a Trenton product proves defective, Trenton is only obligated to repair, replace or refund the purchase price of this product at Trenton's discretion. The warranty is void if the product has been subjected to alteration, neglect, misuse, or abuse; if any repairs have been attempted by anyone other than Trenton; or if failure is caused by accident, acts of God, or other causes beyond the control of Trenton. Trenton reserves the right to make changes or improvements in any product without incurring any obligation to similarly alter products previously purchased.

PICMG is a registered trademark of the PCI Industrial Computer Manufacturers Group.
PCI Express is a registered trademark of the PCI-SIG.